...ni haki yako? Experiences with Customer Service and Service Delivery in Kenya (and beyond)....the Good, the Bad and the Excruciatingly Annoying.
Saturday, April 18, 2009
Name Game
I need to start keeping note of names of all the customer facing staff I deal with. I am forever getting sent on wild goose chases due to wrong information but I rarely know the names of the people who bend me over. This must change now! I will know the names of all the incompetent morons who feed me wrong information and I will henceforth be putting them on blast in any and every way I can. I am sick to death of this sh**!!!
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